Title: Director, Relationship Management – ISO
Location: US Remote
Overview:
Our Client, an omni-channel payment solutions provider, is searching for a Director, Relationship Management – ISO to join their team.
Responsibilities:
- Manage and support new and existing ISOs
- Take part in the weekly training calls and meetings
- Analyze merchant statements
- Support ISOs in boarding new merchants
- Hunt and prospect new ISOs
- Maintain the utmost in integrity in every relationship you are entrusted with
Requirements:
- Experience in relationship management, business development, and/or ISO recruitment preferred
- Ability to provide support to client partners, communicate clearly, and leverage new business opportunities
- Team player with the ability to collaborate cross-functionally
- Understanding of various merchant verticals and the differing needs relating to each vertical
- Knowledge of persuasive win themes and effective sales strategies
- Proven track record in a similar role with clear evidence of execution
- Ability to manage complex negotiations with third parties
- Excellent planning, organization, prioritization, and time management discipline
- Experience in Fintech, Payments, or SaaS software
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