Title: Head of Underwriting
Location: Remote
Overview:
Our client, a full stack payments provider, is searching for a Head of Underwriting to provide expert level underwriting and portfolio management aligned with their strategic partnerships and sponsor banks. This individual will demonstrate sound credit decisions ideology and practice, adherence to policies and procedures, and attention to SLAs while utilizing appropriate empowerment to interpret and decide merchant account acceptance. Additionally, this role will serve as an escalation point for enhanced due diligence and designated authorities.
A successful candidate should approach underwriting with a business-friendly ideology while fully adhering to all policies and regulatory requirements. This will require the individual to understand the Why behind underwriting requirements, and its respective limits/opportunities, and be able to convey that information respectfully to internal and external parties.
This role seeks someone who adapts well to high-growth business with frequent change while providing stability in process and practice. In this the candidate will need to further build out the company’s Credit Policies and Procedures, reporting metrics, and communicate to executive level management on the department’s status.
Responsibilities:
- Establish improved Credit Policies and Procedures adapted to traditional merchant services as well as high risk registered merchants
- Improve reporting on credit decisions and employee performance
- Mentor, manage, educate, and empower the Credit Underwriting Department
- Review internal and external tools to maximize performance, scalability, and ease of use in credit decision.
- Perform credit reviews for large or complicated merchant deals. Present recommendations for enterprise level deals requiring Executive management and Board Risk Committee signoff.
- Work with large submitting partners to increase submission quality and success rate
- Ability to determine, document, and communicate financial, reputational, regulatory, operational, and compliance risk associated to applications.
- Ensure commensurate offsetting measures and mitigations are appropriately established based on the complete risk profile.
- Report to CRO
Requirements:
- 6-10 years’ experience in Bank Acquiring Credit Underwriting
- Experience with card-present, MOTO, and e-commerce businesses
- Thorough understanding of Visa and Mastercard rules and guidelines, including experience in routine bank and card brand audits
- Proficiency in defining requirements to create credit systems with engineering assistance
- Bachelor’s/University degree, Master’s degree preferred
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